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Americans Should Re-learn the Art of Customer Service from Asia
NewsReleaseWire.com (press release) - It's no surprise that customer service has been on the decline for the past ten years in America. Many company executives are quick to blame the economic downturn for the decline in service. But, frankly, that's just a weak excuse for those companies that are unwilling to spend the money to train their employees in the art of customer service. But, there's a deeper problem that is causing the decline in customer service among American companies. And, it's a two-headed monster!

The first head on this menacing monster is a mindset among the bean counters within corporate America who fail to
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Celebrities : Tom Hinton
Categories : Business Books, Business Speaker News, Speakers News
Posted 4/29/2010 12:04:16 AM | Permalink
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Business Speaker Tom Hinton Talks About Reputation Leadership
NewsReleaseWire.com (press release) - USA - "Reputation Leadership: A Conversation with Business Author & Speaker Tom Hinton"

Note: The following interview was conducted on May 11, 2007 by Gary Plantz, of the Plantz Group, a media relations firm, with business author and speaker Tom Hinton, who is president of CRI Global, LLC, an international training and consulting firm, based in San Diego, CA. For more information, please contact CRI Global at 1-800-544-0414 or tom@criglobal.com

Plantz:
Yesterday, you gave a speech in Seattle on Global Leadership and you used the term, Reputation Leadership. What is Reputation Leadership and how does an organization create it or leverage it?

Tom Hinton:
The term Reputation
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Celebrities : Tom Hinton
Categories : Speakers News
Posted 5/13/2007 12:05:43 AM | Permalink
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 Tom Hinton in the News
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Daily Press

Hampton house catches on fire Friday, possibly struck by lightning, officials say
Daily Press
A vacant house was possibly struck by lightning Friday evening, a Hampton official said. A vacant house was possibly struck by lightning Friday evening, a Hampton official said. Kate MishkinContact Reporter · Privacy Policy. A vacant house was possibly ...

Washington Post

Their goal: Meet the Beatles on tour in 1966. Their solution: Impersonate the opening act.
Washington Post
Bob Booth: The germ of the idea might have been Tom Hinton's? Tom Hinton: My sister Margie was the one who told me, “Tommy, the Beatles are coming to town.” She went and got us tickets to go to the concert,but my friend Eddie Merrigan and I were always ...

Washington Post

In the eerie emptiness of Chernobyl's abandoned towns, wildlife is flourishing
Washington Post
The sound was like nothing Tom Hinton had ever heard before: a chorus of baleful wolf howls, long and loud and coming from seemingly every direction in the darkness. The predators yipped and chirped and crooned to one another for what seemed like ...

Washington Post

Thousands of radioactive boars are overrunning farmland in Fukushima
Washington Post
“That wildlife started increasing when humans abandoned the area in 1986 is not earth-shattering news,” Tom Hinton, a radio-ecology expert who has studied the aftermath of Chernobyl told The Washington Post. “What's surprising here was the life was ...

City A.M.

Lloyds Bank is launching an online tool to help UK businesses grow globally
City A.M.
Lloyds Bank is launching a new initiative to help UK businesses move into overseas markets. Through the bank's new international trade portal, businesses will be able to get practical support and advice on the international opportunities that suit them ...

City A.M.

Lloyds said to be frontrunner in bidding for Bank of America's £7bn-valued MBNA
City A.M.
I am City A.M.'s chief City reporter, mainly covering banks, Brexit, M&A and dea [..] Show more. Follow William. BRITAIN-BANKING-EARNINGS-BUSINESS-LBG. Lloyds Banking Group has not made an acquisition since its taxpayer bailout (Source: Getty). William ...

Source

CSU, Japanese university hire expert to study 2011 nuclear accident
Source
“This is really groundbreaking,” said Jac Nickoloff, head of the ERHS department at CSU. “Tom Hinton is one of the most knowledgeable people in the world about this field. You couldn't find a better person to lead this project. There aren't many ...

New York Post

Knife found at OJ's old home not consistent with murders: police sources
New York Post
Modal Trigger Knife found at OJ's old home not consistent with murders: police sources. OJ Simpson's former home in Brentwood, Calif., was demolished in 1998. Reuters. OJ Simpson in handcuffs on June 13, 1994.Tom Hinton. Skepticism continued Saturday ...

Financial Times

Radiation biology: new life at Chernobyl
Financial Times
Another member of the study team, Tom Hinton, recently joined Fukushima University's Institute of Environmental Radioactivity in Japan. He is comparing the effects on wildlife of Chernobyl and the Fukushima Daiichi nuclear disaster in 2011. “The ...
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