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Americans Should Re-learn the Art of Customer Service from Asia (press release) - It's no surprise that customer service has been on the decline for the past ten years in America. Many company executives are quick to blame the economic downturn for the decline in service. But, frankly, that's just a weak excuse for those companies that are unwilling to spend the money to train their employees in the art of customer service. But, there's a deeper problem that is causing the decline in customer service among American companies. And, it's a two-headed monster!

The first head on this menacing monster is a mindset among the bean counters within corporate America who fail to
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Celebrities : Tom Hinton
Categories : Business Books, Business Speaker News, Speakers News
Posted 4/29/2010 12:04:16 AM | Permalink
Business Speaker Tom Hinton Talks About Reputation Leadership (press release) - USA - "Reputation Leadership: A Conversation with Business Author & Speaker Tom Hinton"

Note: The following interview was conducted on May 11, 2007 by Gary Plantz, of the Plantz Group, a media relations firm, with business author and speaker Tom Hinton, who is president of CRI Global, LLC, an international training and consulting firm, based in San Diego, CA. For more information, please contact CRI Global at 1-800-544-0414 or

Yesterday, you gave a speech in Seattle on Global Leadership and you used the term, Reputation Leadership. What is Reputation Leadership and how does an organization create it or leverage it?

Tom Hinton:
The term Reputation
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Celebrities : Tom Hinton
Categories : Speakers News
Posted 5/13/2007 12:05:43 AM | Permalink
 Tom Hinton in the News
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Kinsman, Janet Esther  Waupaca County News

Janet Esther Kinsman (nee Ohlrogge) died at her home in Manawa, Wisconsin on Monday, February 4, 2019 at the age of 85. Jan was born on January 23, ...

Drag in Redding: A story of love, friendship and survival  Redding Record Searchlight

It's a sweltering Saturday night in Redding, and people are making their way to The Dip, a popular downtown bar known for hosting local and out-of-town bands ...

'I hate to leave': Hinton Cleaners closing after 91 years  Bowling Green Daily News

A Bowling Green business that once used a Model A Ford to deliver clothes to customers and cleaned the wool uniforms worn by soldiers returning from World ...

Push for families to get fit, fight childhood obesity  The Sunshine Coast Daily

With childhood obesity on the rise throughout the country, Sunshine Coast Performing Arts College director Alicia Bryant and Hinton Fitness founder Tom Hinton ...

Their goal: Meet the Beatles on tour in 1966. Their solution: Impersonate the opening act.  The Washington Post

In August 1966, as the Beatles made their way to Washington during what would ultimately be their last tour, a group of six scheming 15-year-olds from the ...

In the eerie emptiness of Chernobyl's abandoned towns, wildlife is flourishing  Washington Post

The sound was like nothing Tom Hinton had ever heard before: a chorus of baleful wolf howls, long and loud and coming from seemingly every direction in the ...

Thousands of radioactive boars are overrunning farmland in Fukushima  Washington Post

Nuclear catastrophe is always an unmitigated disaster. The only beneficiaries, albeit in a perverse fashion, are animals, which tend to flourish in areas humans ...

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