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Americans Should Re-learn the Art of Customer Service from Asia (press release) - It's no surprise that customer service has been on the decline for the past ten years in America. Many company executives are quick to blame the economic downturn for the decline in service. But, frankly, that's just a weak excuse for those companies that are unwilling to spend the money to train their employees in the art of customer service. But, there's a deeper problem that is causing the decline in customer service among American companies. And, it's a two-headed monster!

The first head on this menacing monster is a mindset among the bean counters within corporate America who fail to
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Celebrities : Tom Hinton
Categories : Business Books, Business Speaker News, Speakers News
Posted 4/29/2010 12:04:16 AM | Permalink
Business Speaker Tom Hinton Talks About Reputation Leadership (press release) - USA - "Reputation Leadership: A Conversation with Business Author & Speaker Tom Hinton"

Note: The following interview was conducted on May 11, 2007 by Gary Plantz, of the Plantz Group, a media relations firm, with business author and speaker Tom Hinton, who is president of CRI Global, LLC, an international training and consulting firm, based in San Diego, CA. For more information, please contact CRI Global at 1-800-544-0414 or

Yesterday, you gave a speech in Seattle on Global Leadership and you used the term, Reputation Leadership. What is Reputation Leadership and how does an organization create it or leverage it?

Tom Hinton:
The term Reputation
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Celebrities : Tom Hinton
Categories : Speakers News
Posted 5/13/2007 12:05:43 AM | Permalink
 Tom Hinton in the News
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Stoke-on-Trent Live

Hem Heath recovery is in vain as Alsager win Stone League clash
Stoke-on-Trent Live
Elliot Johnson took 4-10. ASHCOMBE Park Development eased to the points against Market Drayton in Sunday Section B South. Tom Hinton (74no) led Ashcombe Park to an imposing 193-8, despite the best efforts of Aaqil Mohideen (3-17) to stem the flow of ...

The Sunshine Coast Daily

Push for families to get fit, fight childhood obesity
The Sunshine Coast Daily
With childhood obesity on the rise throughout the country, Sunshine Coast Performing Arts College director Alicia Bryant and Hinton Fitness founder Tom Hinton have partnered up to help families engage in a healthy lifestyle. Launching a Fit 4 February ...

Rose J. Thompson
Survivors include her husband, Roy; four sons, John (Beth) Hinton of Glasford, Tom Hinton of Princeton, Ray Hinton of Mesa, Arizona, and Aaron Hinton of Amboy; two daughters, Dottie (Brian) Bowers of Fort Wayne, Indiana, and Wanda (John) Burnett of ...

Washington Post

Their goal: Meet the Beatles on tour in 1966. Their solution: Impersonate the opening act.
Washington Post
Tom Hinton: My sister Margie was the one who told me, “Tommy, the Beatles are coming to town.” She went and got us tickets to go to the concert,but my friend Eddie Merrigan and I were always brainstorming. Finally, one of us, Eddie or I, said, “No, we ...

Washington Post

In the eerie emptiness of Chernobyl's abandoned towns, wildlife is flourishing
Washington Post
The sound was like nothing Tom Hinton had ever heard before: a chorus of baleful wolf howls, long and loud and coming from seemingly every direction in the darkness. The predators yipped and chirped and crooned to one another for what seemed like ...

Washington Post

Thousands of radioactive boars are overrunning farmland in Fukushima
Washington Post
“That wildlife started increasing when humans abandoned the area in 1986 is not earth-shattering news,” Tom Hinton, a radio-ecology expert who has studied the aftermath of Chernobyl told The Washington Post. “What's surprising here was the life was ...

In eerie emptiness of Chernobyl's towns, wildlife flourishing
The sound was like nothing Tom Hinton had heard before: a chorus of baleful wolf howls, long and loud and coming from seemingly every direction in the darkness. The predators yipped and chirped and crooned to one another for what seemed like forever, ...


CSU, Japanese university hire expert to study 2011 nuclear accident
Tom Hinton is one of the most knowledgeable people in the world about this field. You couldn't find a better person to lead this project. There aren't many opportunities to study this sort of thing.” An earthquake and tsunami struck Japan in March ...
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